Frequently Asked Questions

We use only the finest materials – various precious metals such as gold, white gold, platinum or silver, as well as hand-selected diamonds, brilliants, specially cut stones, genuine gemstone rarities (such as sapphire, emerald, ruby, tanzanite, aquamarine, opal), and of course the finest pearls, whether freshwater, Akoya, Tahitian or South Sea pieces.

Of course! For us, custom jewelry making is not just about design, but also about answering all your questions. We are happy to talk to you about diamonds, pearls, different gold and platinum versions, clasps, allergy-free solutions, or even ring sizes – to make sure you find the perfect piece for you.

If you have any questions, feel free to contact us by email, phone or in person at our showroom in Budakesz, we will be happy to help you with anything!

We have several options for those with metal sensitivities. Although precious metals themselves are generally not allergenic, all jewelry is made from alloys, and the additional metals in them can cause sensitivity.

We have special, internationally rare gold alloys available, which have been developed specifically for the needs of those with metal allergies. In many cases, we already use such alloys as standard for these materials. If you know what you are sensitive to, we will be happy to inform you about the options!

A car is expensive when new, but is worth only a fraction of that when wrecked. Jewelry, on the other hand, does not lose its value due to its precious precious metal and gemstone base materials – in fact, in many cases its value only increases over time. Since the price of gold on the world market is constantly rising, in the long run it can even provide a return that exceeds the production costs.

Moreover, jewelry can be valuable not only from a financial perspective. Just as a classic car or the work of a famous artist increases in value over time, a special, handcrafted piece of jewelry can also represent outstanding value.

Our motto is: "Inheritable Value." We believe in creating unique pieces that have value not only in their materials, but also in what they represent - personal stories, memories, and heritage spanning generations.

We work exclusively with high-quality diamonds and gemstones – our goal is for all of our jewelry to perform far above average in appearance, value, and durability.

Some jewelry requires an extremely high, rare, and therefore extremely expensive quality category, so we often deal with this. For most of our finished jewelry, we aim for a category that is above the market average, also excellent, but not extreme. In the case of small diamonds, on the other hand, we use the best available. Medium and larger diamonds are always accompanied by globally recognized certificates (GIA, IGI, HRD).

The 14 and 18 karat gold alloys differ primarily in their gold content: 18k gold has a higher fineness, therefore has a warmer shade (even in yellow, white or red versions), and is less likely to cause allergic reactions. At the same time, it is slightly softer, allowing for finer processing, but is less resistant for thin rings or bracelets.

14k gold is harder and therefore more durable in everyday use, especially for wedding rings or thin jewelry. Its color is slightly lighter, more lemony. Most of our Brilldor jewelry is made of special white gold containing palladium, which is not only unique in color, but also extremely safe and skin-friendly.

It may be worth consulting about the options for raw materials in each case, because there are differences not only in numbers, but also in durability, stone safety, color, allergy problems, and many other important issues.

In many cases, we are asked to engrave dates, quotes, names or other messages on the inside of rings. This is possible for both ready-made jewelry ( Brilldor by Splendor ) and designed and personalized items, as long as the available surface is large enough.

Of course, it is also possible to have wedding rings or any other piece of jewelry engraved with decorative engraving. In addition to names, anniversary numbers and words, you can also request figurative engraving (coat of arms, living creatures, buildings, symbols, etc.) and textures and patterns.

The world gold price is at an all-time high and is rising. Therefore, the value of jewelry is high, but the value of the gold brought can also be surprisingly high. Offset is a good idea and a common request. Gold or other precious metal (silver, platinum, palladium) objects of different fineness and color are often brought for offset.

Whether it's jewelry, dental gold, coins, or something else, they can be identified and their value acts as a means of payment.

On the Brilldor website, we primarily use precious metal versions that have been used for thousands of years, so we typically work with silver, gold, and platinum.

We don't usually deal with steel and titanium, but there are exceptions: for example, Damascus steel, which is such a special material that we also offer ready-made items from it. However, the use of titanium or other steel variants arises more in custom-made products and for more special needs. So there are options in this form, although they are more limited than in the case of precious metals.

The finished jewelry offered in the Brilldor collection is primarily made with mined, genuine gemstones and gemstone specialties. Creating real values ​​is our main goal, so precious metals and gemstones, authenticity, craftsmanship, artistic value, personality, quality, aesthetics and durability determine the path of our work.

When making custom jewelry , we try to solve anything according to the customer's needs.

This flexibility opens up further possibilities for other colors, sizes, and shapes. There are many arguments for and against different types of stones, as well as lab-grown stones. If our guests request this, we will of course accommodate that as well.

Yes, we can help – although it is rarely necessary.
When designing and making Brilldor and Splendor jewelry, we pay special attention to ensuring that the stone setting is stable and secure. We work exclusively with high-quality materials and precise hand techniques, and we thoroughly test our jewelry before sale, so the loss of stones is extremely rare even in the long term.

If something does go wrong – for example, due to a serious impact or accident – ​​we will of course help you replace the lost stone and restore the original beauty of the jewelry. In such a case, contact us with confidence and we will find the best solution!

Yes, it's completely natural – even the hardest precious metals and most shiny surfaces are no exception.

With everyday wear, jewelry will get fine scratches, especially rings and bracelets that come into contact with hard surfaces more often. Shiny jewelry can become slightly duller over time, and matte surfaces can become slightly polished - that's the beauty of use.

The good news: we offer a lifetime surface guarantee for all Splendor and Brilldor jewelry! You can bring it back to us for polishing at any time – with no time or number of times limit. Polishing is free, so your jewelry can shine again as often as you like.
(Small costs may arise for postage or additional operations, but we will always inform you of this in advance.)

Tip : It is recommended to remove the rings during regular and rougher activities, such as playing sports, washing dishes, gardening, construction, assembly, etc.